|
The value-creation approaches of the past two
decades have largely been exploited. Cost
reduction and competitive positioning, process
improvement and reengineering, and the enterprise,
CRM and web technologies more recently - have all
run their course. Creating value now increasingly
involves transforming an organisation into a
networked, on demand e-business. That means
outsourcing non-core activities, focusing on
strategic capabilities and collaborating with
partners and suppliers.
|